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BAY PROPERTY WATCH

Your Home Shouldn't Be a Holiday Headache

Don't wait for a leak or a break-in to find out your coastal property is at risk. We provide the local eyes, ears, and professional facilities oversight your investment deserves.

SECURE MY PROPERTY

PROPERTY OVERSIGHT, SIMPLIFIED.

Most coastal property disasters don't happen in a moment—they happen over weeks of silence. A slow drip under a kitchen vanity, a safety switch that trips during a summer storm, or a sliding door latch that finally gives way.

After a career managing large-scale facility portfolios, Lee founded Bay Property Watch on a simple premise: The difference between a minor fix and a $50,000 disaster is a single, timely inspection.

Professional Standards. Local Presence.

Lee moved from Canberra to the Bay with a deep understanding of "Absentee Owner Anxiety." He saw a clear gap between casual neighbourly favours and the rigorous oversight that a major investment property requires.

By applying professional facilities management principles to coastal residential properties, Lee provides Canberra-to-Coast owners with a level of reliability previously reserved for commercial assets. We don’t just "check on the house"—we systematically inspect its security envelope, interior plumbing connections, and overall property health.

Our Mission

We exist to remove the logistical weight of owning a second home. We handle keyholder access, trade escorts, post-storm sweeps, and maintenance audits so that when you drive down the Clyde Mountain, you aren't arriving to a list of chores.

You’re arriving to a sanctuary that is secure, fully maintained, and ready for you to enjoy.

The Three Pillars of Our Service

Transparency: You see what we see. Every visit ends with a detailed digital SITREP (Situation Report) and time-stamped photo gallery delivered straight to your portal.

Prevention: We catch the "silent failures"—like leaking flexi-hoses, tripped power boards, or damp build up—before they escalate into major insurance claims.

Simplicity: One local point of contact, professional facility standards, and zero stress for the owner.

THE WATCH IS ON. YOUR PROPERTY, SECURED. SIMPLY.

From storm response to security sweeps, we are your boots-on-the-ground in the Bay.

The Core Watch (Standard Inspection)

  • Exterior Security Sweep: Checking all entry points, windows, and gates for signs of tampering or forced entry.

  • Storm & Damage Assessment: Immediate post-storm inspections to check for roof damage, fallen branches, or exterior leaks.

  • Pest & Wildlife Monitoring: Checking for active infestations, termite mudding, or coastal pests (like possums or rodents).

  • Mail & Package Management: Clearing the letterbox and moving packages out of sight to maintain the "lived-in" look.

  • Digital Status Report: A time-stamped report sent to your phone/email after every visit, including photos.

The Guardian (Interior Systems & Maintenance)

  • Plumbing "Flush & Flow": Running all taps, flushing toilets, and cycling the dishwasher to prevent dry seals and stagnant water odors.

  • Climate & Humidity Control: Monitoring thermostats and checking for signs of coastal mold or high-humidity damage.

  • Appliance Health Check: Verifying that refrigerators, freezers, and wine coolers are running at the correct temperature.

  • Utility Monitoring: Checking the fuse box for tripped breakers and ensuring hot water systems are operational.

  • Smoke Alarm Testing: Monthly "push-button" tests to ensure legal compliance and battery health.

The Coastal Concierge (Premium Add-ons)

  • Arrival Preparation: Turning on the AC/Heating, airing out the house, and stocking the fridge with local Bay essentials.

  • Departure "Lock & Leave": A final sweep to ensure the oven is off, trash is out, and the alarm is armed after a guest or owner stays.

  • Keyholder & Trade Access: Meeting tradespeople (plumbers, electricians, cleaners) at the property and locking up when they finish.

  • Vehicle & Boat Tending: Starting cars, jet skis, or boats to keep batteries charged and engines lubricated.

  • Garden & Pool Supervision: Verifying that your existing gardeners or pool technicians are showing up and doing the work.

FROM OUR CUSTOMERS

"Did you know? Many Australian home insurance policies contain strict unoccupancy clauses that can reduce or void your cover if your property is left unattended for extended periods. Bay Property Watch provides the time-stamped, audit-ready digital proof you need to keep your policy compliant

"Living in Canberra, I used to panic every time a major storm hit the South Coast. After seeing the water damage neglect caused to a neighbour's place, I hired Bay Property Watch. Knowing a former Facilities Manager is conducting regular, documented SITREPs on my property is a complete game-changer. I don't just hope my house is okay anymore—I know it is."

Steven M., Yarralumla

The "Canberra Commuter"

"Most house checkers just pick up the mail. During his first inspection, Lee identified a bulging flexi-hose under our kitchen sink that was days away from bursting. His facilities management background saved us from a massive remediation bill and a ruined summer. The service paid for itself in that single visit."

Sue & David R., Long Beach

Disaster Averted

"My insurer was very specific about unoccupied property clauses. Bay Property Watch provides time-stamped, professional digital reports that satisfy my policy requirements perfectly. It’s professional discipline applied to holiday home management—I wouldn't trust anyone else with my keys."

Christian H., Fadden Hills

Insurance Compliance

START YOUR PROTECTION PLAN

Professional oversight for your coastal asset.

WHAT WE DO

Exterior Security Sweep

Checking your property is secure

Damage Assessment

Making sure everything looks right

Pest & Wildlife Monitoring

Wasps and other pests can make a home at your house

Mail & Package Management

Unsecured parcels are easy targets for criminals

Digital Status Report

Report sent to customers featuring time stamp and GPS location offering piece of mind

Storm Watch

BOM weather monitored and priority action taken to update you on status of property

THE "FIELD REPORTS"

"Boots-on-the-ground insights for Batemans Bay property owners."

Expert advice on maintenance, storm-proofing, and coastal asset protection.

THE EAST COAST LOW CHECKLIST

Don’t Wait for the Warning—Secure the Watch.

THE 7 DAY TRAP: IS YOUR HOLIDAY HOME COVER AT RISK?

If you own a holiday home in Batemans Bay but live in Canberra or Sydney, you likely assume your building and contents insurance has you covered 365 days a year.

FROM CANBERRA TO THE COAST: 5 THINGS THAT GO WRONG WHEN YOU’RE AWAY

For most Canberra homeowners, Batemans Bay is a two-hour drive—close enough for a weekend, but too far to react when a midnight storm hits or a pipe bursts on a Tuesday morning.

WINTER-PROOFING THE SURF SHACK: WHY JUNE IS THE MOST DANGEROUS MONTH FOR PIPES

In the Bay, June brings crisp mornings, whale watching, and—for many holiday homeowners—a completely vacant property. While you’re keeping warm in Canberra, your "Surf Shack" is facing its toughest seasonal challenge.

FREQUENTLY ASKED QUESTIONS

A: We perform a comprehensive, multi-point visual inspection covering building envelope security, key internal utilities, and potential maintenance risks. Depending on your chosen tier, checks range from perimeter lockdown audits and storm damage assessments in The Basic Watch, to internal flexi-hose leak audits, plumbing "Flush & Flow" sweeps, power board checks, and moisture monitoring in The Guardian package.

A: Yes. Many Australian home insurance policies contain strict unoccupancy clauses that require documented inspections if a property is left unattended for extended periods (typically anywhere between 14 to 60 days, depending on your insurer). Our Guardian and Concierge plans provide time-stamped, audit-ready digital SITREPs after every visit, giving you the verifiable proof needed to help keep your insurance cover valid while you're away.

A: We execute our Immediate Mitigation Protocol. First, we take non-destructive action to limit damage (such as shutting off the main water valve or isolating electrical circuits). Next, we immediately contact you with a priority Flash Report and issue a digital SITREP with photo evidence for your insurance claim.

If urgent repairs are required and you are unreachable, we utilise your pre-authorised Emergency Work Limit to dispatch licensed local trades to secure the property without delay.

A: Absolutely. We offer flexible seasonal protection plans tailored specifically for Canberra residents who lock up their coastal homes during the colder months. You can take advantage of our pre-paid "Winter Hibernate" Special (a 3-month package running June through August) or set up a flexible month-to-month agreement for the exact duration of your absence.

A: We provide pre-arrival prep and post-stay "Lock & Leave" security sweeps for owners, family members, and invited private guests. Our Concierge tier ensures the home is opened up, climate control is set, and utilities are ready for your stay, followed by a full security lockdown after departure.

(Please note: Bay Property Watch focuses strictly on property oversight and asset protection; we do not operate as a commercial short-term rental or Airbnb booking/cleaning agency).

A: Yes. Visual storm damage assessments are built into all our routine visits, featuring ground-level perimeter sweeps of rooflines, gutters, clear drainage pathways, and external structures for wind or debris damage. For urgent checks directly following a major weather event, Concierge subscribers receive priority post-storm dispatches, while Basic and Guardian subscribers can request an on-demand post-storm call-out at any time.

A: We execute a strict 5-step Security Incident Response Protocol. If an inspector suspects a forced entry, they will not enter the building—they withdraw to a safe location and notify NSW Police (000) immediately.

You will receive an immediate Flash Report call, followed by a detailed Incident SITREP with high-resolution photo documentation of the Point of Entry for your insurance claim. Once police clear the site, we utilise your pre-authorised Emergency Work Limit to coordinate emergency glaziers or locksmiths to fully re-secure your home.

A: Our pricing is transparent and structured around your property’s specific needs and desired inspection frequency.

  • The Basic Watch: Starts at $99 per month (ex. GST), providing professional exterior security, perimeter lockdown checks, and peace of mind.

  • The Guardian: Starts at $199 per month (ex. GST). It includes everything in The Basic Watch plus internal "Flush & Flow" plumbing sweeps, flexi-hose leak audits, electrical board verification, and moisture/damp monitoring.

  • The Concierge: Starts at $349 per month (ex. GST) for owners who want a completely hands-off experience. We handle trade escorts, post-storm checks, and complete arrival preparation so your home is ready for you with zero work required on your end.

Please share a few details using our quick intake form below, and I will personally reach out to tailor a protection plan that fits your property.

PIECE OF MIND

"Enjoy the drive back up the mountain. We’ll take the watch from here."

ABOUT OUR FOUNDER

The Professional Standard for Your South Coast Home.

After a career managing large-scale facility portfolios, Lee knows that the difference between a minor fix and a $50,000 disaster is a single, timely inspection.

Why Trust Bay Property Watch?

With over 30 years of experience in facility maintenance and having recently made the move from Canberra to the Bay, Lee founded Bay Property Watch after seeing too many coastal homes suffer from the "Neglect Cycle." In his professional career managing complex property assets, he witnessed first hand how the vast majority of costly repairs could have been prevented with consistent, professional oversight. Now a local South Coast resident, Lee brings that same high-level facilities expertise to residential homeowners. He provides a straightforward, professional set of eyes for your investment, ensuring that when you drive down the Clyde Mountain, you arrive at a sanctuary—not a surprise renovation project.

Investment & Services Guide

Professional Property Oversight for the South Coast

At Bay Property Watch, we apply professional facilities management standards to ensure your coastal asset is secure, maintained, and ready for your enjoyment. Whether you need essential security or full-scale estate management, we have a protection plan to suit.

Property Sizing Baseline:

Advertised core package rates are based on a standard single-storey 3–4 bedroom residential home.

• Apartments & Townhouses: Discounted rates starting from $79/mo (ex. GST).

• Two-Storey & Executive Homes: Adjusted based on expanded floorplan/perimeter (+20%).

• Acreage & Estates: Custom quoted for outbuildings, pumps, and secondary structures.

(Select your property type on our intake form for an exact rate).

(Note: All prices below EXCLUDE Goods & Services Tax [ex. GST])

Core Subscriptions

Monthly plans for consistent peace of mind.

THE BASIC WATCH - $99 / month - Exterior Security & Presence

Perimeter lockdown, forced entry audit, mail clearance, visual storm damage check. Digital SITREP after every visit.

THE GUARDIAN - (Most Popular) $199 / month - Interior Systems & Insurance Compliance

Everything in Basic Watch plus: Internal "Flush & Flow" plumbing checks, flexi-hose leak audits, electrical board verification, humidity/damp monitoring. Full digital report with internal/external photo galleries.

THE CONCIERGE - $349 / month - Total Asset Management & "Zero-Work" Arrivals

Everything in Guardian plus: Trade/cleaner escort, priority post-storm response, arrival prep (AC/heating set, hot water boosted, fridge on).Priority concierge support & property logbook.

Seasonal & Speciality Packages

  • The "Winter Hibernate" Special | $650 (3-Month Pre-Paid Bundle)

    Targeted winter protection (June–August). Includes fortnightly physical checks and internal moisture monitoring at a discounted seasonal rate.

  • The Pre-Settlement Audit | $149 (One-Off)

    Buying or selling? A comprehensive 75-point professional facility report documenting the exact condition of the property.

  • The "One-Off" Visit | $149 / visit

    Single-instance check. Includes a single Basic Watch service with a full digital report emailed directly to you.

Tactical Menu (Optional Add-Ons)

Customise your package with individual add-ons (Available exclusively to active plan holders).

  • Kerbside Bin Service: $15 / visit (Bin placement and return to secure bay)

  • Post-Stay "Lock & Leave": $45 / event (Deep security sweep and utility shutdown after guests)

  • Garden Hydration: $25 / 15 mins (Targeted hand-watering for pots & premium beds)

  • Vehicle Maintenance: $30 / visit (Battery health starts for stored cars or boats)

  • The "Fresh Air" Ventilation: $45 / event (2-hour house airing to prevent mustiness)

  • Trade / Delivery Escort: $65 / hour (On-site access control & keyholder attendance)

  • Estimator Site Escort: $65 / hour (On-site attendance for contractors/trade walk-throughs)

  • Quote Sourcing & Liaison: $45 / request (Admin sourcing of trade scopes and written quotes)

  • Emergency Call-Out: $85 / event (Priority physical dispatch for alarms or storm events)

  • Mail Redirection: From $20 + Postage / event (Collecting and forwarding official mail/parcels)

  • Light Bulb & Battery Swap: From $20 / event (Swapping dead bulbs or alarm batteries; max 2.4m)

Quoted Works & Project Management

Specialised project management tailored to your estate.

  • Exterior Pressure Wash: Removing salt-crust, cobwebs, and grime from entryways, windows, and decks.

  • Contractor Liaison & Supervision: Sourcing local licensed trades, managing key access, and overseeing work.

  • Custom Property Maintenance: Tailored tasks from pool chemistry checks to high-level entrance cobweb clearing.

The Professional Difference:

As a former Facilities Manager, I know that a monthly inspection costs far less than the excess on a single water-damage insurance claim. We catch the small issues before they become $50,000 disasters.

Service Standards & Key Protocols

1. Secure Key Management

To ensure maximum security for your coastal asset:

  • Secure Storage: All keys are stored in a secured, unbranded safe. Keys are never tagged with your physical property address; we use an encrypted, proprietary coding system.

  • Restricted Access: Keys are strictly issued only for scheduled inspections or authorised trade/delivery escorts.

  • Digital Credentials: Smart lock codes and alarm PINs are stored in an encrypted, password-protected database.

2. Emergency Repair Authority

If a critical issue (such as a burst flexi-hose or storm-damaged window) is discovered during an inspection:

  • Immediate Mitigation: We take immediate non-destructive action to prevent further damage (e.g., isolating water mains or securing access points).

  • Urgent Communication: We immediately contact you via your nominated emergency phone number.

  • Pre-Authorised Emergency Spend: Owners may set a pre-authorised "Emergency Work Limit" (typically $250–$500). If you are unreachable, this allows us to engage licensed local trades immediately to secure your property without delay.

3. Insurance Compliance

  • Our digital SITREPs provide time-stamped, audit-ready proof of regular site visits to assist you in satisfying the unoccupancy clauses of Australian property insurance policies.

    (Note: Bay Property Watch provides professional facility oversight and keyholder services; we are not a substitute for comprehensive Home and Contents insurance).

4. Privacy & Confidentiality

  • We operate with complete discretion. Your property status, holiday schedule, and security details remain strictly confidential. We utilise unbranded vehicles for routine inspections to ensure your property never attracts unwanted attention while vacant.

5. Security Incident Response Protocol

If our inspectors discover evidence of a forced entry or security breach, we execute a strict priority protocol:

  • Priority 1 (Safety & Police): Inspectors will not enter a compromised building. We withdraw to a safe distance and notify NSW Police (000) immediately.

  • Priority 2 (Flash Report): You receive an immediate phone call as soon as emergency services are dispatched.

  • Priority 3 (Site Integrity): We preserve the premises for police investigation and insurance adjusters. No site cleanup is conducted until authorised by you and law enforcement.

  • Priority 4 (Incident SITREP): Once cleared by police, we conduct a detailed digital audit documenting the Point of Entry (POE) and property damage for your insurance claim.

  • Priority 5 (Re-Securing the Asset): Utilising your pre-authorised Emergency Repair Authority, we immediately coordinate local locksmiths or emergency glaziers to secure the property.

Get in Touch & Lock In Property Protection

Whether you have a quick question or are ready to onboard your South Coast home, we’re here to help

Primary Service Zone:

Batemans Bay & Surrounds: Long Beach, Maloneys Beach, Batehaven, Denhams Beach

Central Beaches: Surf Beach, Lilli Pilli, Malua Bay, Rosedale, Guerilla Bay

Southern Hubs: Broulee, Mossy Point, Mogo, Moruya, Tuross Head

  • Nearby / Regional Areas: Properties outside our primary zone (e.g., Durras, Kioloa, Potato Point, Narooma) are welcome and quoted with a modest regional travel fee. Contact us directly or submit an intake request to discuss custom coverage.

📞 Phone: 0422 379 283

✉️ Email: Enquiries@baypropertywatch.com.au

⏱️ Response Time: Intake requests reviewed within 24 hours.

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Service Area

NORTH BAY

Benandarah, Long Beach, Maloneys Beach, Nelligen, North Batemans Bay, Surfside

CENTRAL BAY & TOWN CENTRE

Batehaven, Batemans Bay, Catalina, Denhams Beach, Surf Beach

SOUTH BEACHES

Guerilla Bay, Lilli Pilli, Malua Bay, Rosedale

RIVER & INLAND

Mogo, Moruya, Moruya Heads, South Moruya

SOUTHERN COAST

Bingie, Broulee, Coila, Mossy Point, Tomakin, Tuross Head

Nearby / Regional Areas: Properties outside our primary zone (e.g., Durras, Kioloa, Potato Point, Narooma) are welcome and quoted with a modest regional travel fee. Contact us directly or submit an intake request to discuss custom coverage.

Our Commitment to You

We recognise the trust—both emotional and practical—it takes to permit someone into your home while you are away. To ensure complete peace of mind, Bay Property Watch operates under a strict code of professional conduct and discretion:

Earning & Keeping Your Trust: Every property sweep is conducted with absolute integrity. We treat your property with complete respect, limit access strictly to contracted service areas, and never bring unapproved individuals onto your premises.

Strict Confidentiality & Privacy: Your location, owner details, and security arrangements are never disclosed to third parties without your explicit instruction.

Secure Asset & Key Management: All client access keys and sensitive property records are encrypted within our system and securely key-locked when not actively in use on site.

Focused On-Site Discipline: We limit our presence strictly to the time required to thoroughly complete your scheduled 75-point audit or emergency response sweep.

Protect Your Coastal Asset

Complete the intake request below to lock in your property protection plan. We will review your property details and contact you within 24 hours to finalise your onboarding.

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Legal Disclaimers

2026 Bay Property Watch Pty Ltd (ABN 79 891 808 814). All rights reserved. Bay Property Watch provides non-structural visual property inspections, keyholder access control, and facility liaison services. Service terms, triage priority schedules, and emergency response parameters are strictly governed under Master Service Agreement (BPW-MSA-2026). All prices listed exclude GST unless otherwise stated.